Barriers to the Conversion of Management Knowledge: An Issue in Interorganizational Communication and Conflict

Duncan, W. Jack
August 1974
Academy of Management Proceedings (0065-0668);1974, p63
Conference Proceeding
This paper examines the problem of transferring management theory to practice from the perspective of interorganizational communication and conflict. The ideas of the knowledge flow system and process are developed; then, the essential elements of communication and conflict theory are introduced. In order to apply the theoretical issues presented, a survey of management practitioners and researchers is explained. On the basis of the responses received, it was determined that considerable skepticism presently exists between managers and theorists. It was also noted that general agreement existed with regard to what the barriers separating theory and practice actually are and how they might be overcome. The paper concludes with some cautions which are based on the findings of behavioral research and which have implications for interorganizational conflict resolution. The major thrust of the reservations relates to the fact that mere contact alone is not likely to resolve conflicts among groups. This type of interaction proves valuable only when there exists a superordinate goal which is mutually attractive to both groups and can be achieved only through cooperation. It is suggested that more attention be directed towards developing superordinate goals and an underlying unity of spirit to facilitate mutual understanding. Through the approach taken, an alternative means is offered for the analysis and reduction of interorganizational communication and conflict problems.


Related Articles

  • Organizational Communication Role, Hierarchical Level, and Relative Status. Farace, Richard V.; Pacanowsky, Michael // Academy of Management Proceedings (0065-0668);1974, p62 

    The fact that communication plays a key role in organizational coordination and control processes has long been recognized. In fact, the formal organizational hierachy is typically regarded as an operational definition of at least the work-related communication flows. The remaining communication...

  • The Relationships Among Beliefs, Organizational Position, and Whistle-Blowing Status: A Discriminant Analysis. Miceli, Marcia Parmerlee; Near, Janet P. // Academy of Management Journal;Dec1984, Vol. 27 Issue 4, p687 

    Survey data from a random sample of 8,500 employees were examined to determine whether persons who report perceived organizational wrongdoing differ from other employees as to their beliefs about organizational conditions and their organizational positions. Distinct profiles of whistle-blowers,...

  • Technology, Structure, and Workgroup Effectiveness: A Test of a Contingency Model. Fry, Louis W.; Slocum Jr., John W. // Academy of Management Journal;Jun84, Vol. 27 Issue 2, p221 

    The effectiveness of workgroups should be affected by decisions on technology and structure. Three dimensions of technology, three of structure, and two measures of workgroup effectiveness were used to test a contingency model. Results revealed little support for hypothesized relationships....

  • Nominal Grouping: Technique for Increasing the Effectiveness of Organizational Communication and Problem Solving Efforts. Knippen, Jay T.; Van Voorhis, Kenneth R. // Academy of Management Proceedings (0065-0668);1974, p64 

    A relatively new communication technique, known as "nominal grouping" (NG), has recently been developed as an approach to greater fidelity in transmitting existing information within organizations, as well as a means of generating new information. The purposes of this paper are threefold: (a) to...

  • Research Notes. PARADIGM DEVELOPMENT AND COMMUNICATION IN SCIENTIFIC SETTINGS: A CONTINGENCY ANALYSIS. Cheng, Joseph L. C. // Academy of Management Journal;Dec1984, Vol. 27 Issue 4, p870 

    The article discusses research pertaining to the paradigm concept as a contingency factor in relation to scientific performance. Several premises provide the theoretical underpinnings for this study. They include the uncertainty of task, the efficiency of oral communication, and the necessity...

  • Are We Incurable Revolutionists? Smith, H. R. // Academy of Management Proceedings (0065-0668);1974, p26 

    When organization development is considered in its historical context, a most interesting picture emerges! One of its most important antecedents was sensitivity training, which was, for a time, very much in vogue in the manager training world and then rather quickly lost its status. There is...

  • Organizational Entry: The Individual's Viewpoint. Wanous, John P. // Academy of Management Proceedings (0065-0668);1974, p36 

    Organizational entry is the process of human inputs entering organizational systems. It can be analyzed from either the individual's or the organization's viewpoint. This paper deals with the individual's viewpoint, which has been underemphasized in comparison to research from an organizational...

  • Managing Conflict in Distribution Channels: A Laboratory Study. Stern, Louis W.; Sternthal, Brian; Craig, C. Samuel // Journal of Marketing Research (JMR);May73, Vol. 10 Issue 2, p169 

    This article examines a laboratory methodology for studying interorganizational conflict between members of a distribution channel. A parasimulation approach was used to investigate the effectiveness of a superordinate goal and an exchange-of-persons program in managing conflict.

  • Nonlinearity and the Study of Organizations. Piehl, DeWayne // Academy of Management Proceedings (0065-0668);1974, p58 

    The propensity of many or most writings in organization theory and much research in organizations to assume, consciously or implicitly, that the characteristics of organizations are linear functions is discussed. In most cases, the assumption of linearity is made in order to permit a simpler...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics