TITLE

Barriers to the Conversion of Management Knowledge: An Issue in Interorganizational Communication and Conflict

AUTHOR(S)
Duncan, W. Jack
PUB. DATE
August 1974
SOURCE
Academy of Management Proceedings (0065-0668);1974, p63
SOURCE TYPE
Conference Proceeding
DOC. TYPE
Proceeding
ABSTRACT
This paper examines the problem of transferring management theory to practice from the perspective of interorganizational communication and conflict. The ideas of the knowledge flow system and process are developed; then, the essential elements of communication and conflict theory are introduced. In order to apply the theoretical issues presented, a survey of management practitioners and researchers is explained. On the basis of the responses received, it was determined that considerable skepticism presently exists between managers and theorists. It was also noted that general agreement existed with regard to what the barriers separating theory and practice actually are and how they might be overcome. The paper concludes with some cautions which are based on the findings of behavioral research and which have implications for interorganizational conflict resolution. The major thrust of the reservations relates to the fact that mere contact alone is not likely to resolve conflicts among groups. This type of interaction proves valuable only when there exists a superordinate goal which is mutually attractive to both groups and can be achieved only through cooperation. It is suggested that more attention be directed towards developing superordinate goals and an underlying unity of spirit to facilitate mutual understanding. Through the approach taken, an alternative means is offered for the analysis and reduction of interorganizational communication and conflict problems.
ACCESSION #
17531492

 

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