TITLE

DEMING VERSUS HISTORICAL MANAGEMENT THEORISTS ON THE IMPORTANCE OF GOAL-SETTING: CAN BOTH BE RIGHT?

AUTHOR(S)
Phillips Carson, Paula; Carson, Kerry D.
PUB. DATE
August 1992
SOURCE
Academy of Management Best Papers Proceedings;1992, p144
SOURCE TYPE
Conference Proceeding
DOC. TYPE
Proceeding
ABSTRACT
Deming's approach to quality has long been honored in Japan, and more recently in America. Although quite successful from a practical perspective, he encourages abandonment of quantitative goals considered necessary from an historical perspective. The purpose of this paper is to resolve the apparent conflict between two seemingly effective approaches.
ACCESSION #
17515270

 

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