Stoner: 2003 Malcolm Baldrige National Quality Award

Ecklin, Rob; Farrell, Jon; Gaston, Tammy; Marchalonis, Rob; Peters, Roy; Scranton, Dave; Sweger, Bob; Zechman, Harry
June 2004
Journal of Innovative Management;Summer2004, Vol. 9 Issue 4, p39
Academic Journal
Case Study
Focuses on Quarryville, Pennsylvania-based Stoner Inc., which specializes in aerosol mold-release agents and recipient of the 2003 Malcolm Baldrige National Quality Award. Goal of the company; Origin of the company; Three-part approach developed by the company; One of the major benefits that Stoner has received since it began applying the Baldrige principles to its business in 1991.


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