Experience of health-system pharmacy administration residents in a longitudinal human resource management program

December 2014
American Journal of Health-System Pharmacy;12/15/2014, Vol. 71 Issue 24, p2143
Academic Journal
Purpose. The experience of health-system pharmacy administration (HSPA) residents in a longitudinal human resource (HR) management program is described. The subsequent benefits to the residents, department, and profession are also discussed. Summary. Postgraduate year 2 HSPA residents at an academic medical center desired more responsibility for managing an operational area. To this end, a program was created in which these residents directly manage a small group of pharmacy technicians and report to a clinical manager or assistant director with oversight responsibility. These “resident managers” are responsible, under the direction of the area’s clinical manager, for the personnel, schedule, time and attendance, and HR activities of the area. Resident managers have led and sustained operational improvement projects in their areas. In addition to providing learning experiences to residents, the HSPA residency program has also improved the operations of the areas in which these residents work. Benefits to the residents include conducting annual performance evaluations for employees with whom they have a relationship as it is a task every administrator completes. Resident managers at UNC have consistently stated that this longitudinal HR experience is one of the most rewarding and most challenging experiences offered in the two-year HSPA residency. The involvement of HSPA residents in longitudinal management responsibilities furthers residents’ leadership success by providing trained managers who are ready to immerse themselves into practice postresidency, having employee engagement and HR skills as well as experiences with leading operational improvements. Conclusion. A longitudinal HR management experience was successfully incorporated into an HSPA residency combined Master of Science degree program.


Related Articles

  • Return on investment of a pharmacy residency training program. Pasek, Peter A.; Stephens, Carolyn // American Journal of Health-System Pharmacy;11/15/2010, Vol. 67 Issue 22, p1952 

    Purpose. The return on investment of pharmacy residency training at a Veterans Affairs hospital was estimated. Methods. The financial costs and benefits associated with one year's training of eight residents were estimated retrospectively. The costs were compared with estimated costs for...

  • Development of a postgraduate year 1 pharmacy residency program at a large teaching hospital. Horton, Evan R.; Upchurch, Heather; Michelucci, Aaron // American Journal of Health-System Pharmacy;7/1/2011, Vol. 68 Issue 13, p1245 

    Purpose. The development, implementation, and early evaluation of a postgraduate year 1 (PGY1) pharmacy residency program at a large tertiary care hospital are described. Summary. In keeping with long-range initiatives by the American Society of Health- System Pharmacists (ASHP) and other...

  • CLIMATE CHANGE. Tyrrell, Helen E. J. // BMJ: British Medical Journal (Overseas & Retired Doctors Edition;1/7/2012, Vol. 344 Issue 7838, p33 

    A letter to the editor is presented in response to the article "How on earth do we combat climate change?," by F. Godlee in the October 19, 2011 issue.

  • Teaching during residency: Five steps to better lecturing skills. Medina, Melissa S.; Herring, Holly R. // American Journal of Health-System Pharmacy;3/1/2011, Vol. 68 Issue 5, p382 

    The article discusses a five-step process on how to deliver a lecture and improve teaching skills during residency. The steps include planning and mentorship, live rehearsals of planned lectures, presentation delivery, evaluation and feedback, and refinement through repetition. The article...

  • Shortage of leaders a growing concern in hospital pharmacy. Gebhart, Fred // Drug Topics;2/9/2004, Vol. 148 Issue 3, p49 

    Focuses on the concern of hospital pharmacy concerning the shortage of pharmacy leaders that would manage the pharmacy technician unit in the U.S. Lack of special skills in many pharmacists; Growth of the demand for pharmacy leaders; Factors underlying the shortage of pharmacy leaders;...

  • SUNNY VIEW MEMORIAL HOSPITAL: A DAY IN THE LIFE OF A BUSY HOSPITAL PHARMACY MEDICATION ERRORS, MANAGERS, AND MISSING MEDICATIONS, OH MY! Wine, Jessica N.; Khanfar, Nile M. // Journal of the International Academy for Case Studies;2008, Vol. 14 Issue 5, p129 

    The article describes a case concerning the managerial and personnel issues surrounding a hospital pharmacy. The case focuses on the implications of mismanagement for the Sunny View Memorial Hospital Centralized Pharmacy. It explains the link between mismanagement and medication errors,...

  • Motivations to Pursue Physical Therapy Residency Training: A Q-Methodology Study of Stakeholder Perspectives. Osborne, Raine; Janson, Chris; Black, Lisa; Jensen, Gail M // Physical Therapy;Jan2020, Vol. 100 Issue 1, p57 

    Background Residency training is recognized as a valuable form of professional development and pathway to specialization. Currently residency is voluntary for physical therapists, with less than 12% of DPT students choosing to apply upon graduation. Motivations that drive the decision to pursue...

  • Everything I Know about medical management I learned from my kids. Marco, Alan P. // Medical Economics;12/18/2000, Vol. 77 Issue 24, p61 

    Focuses on the author's experiences as a medical manager. Skills needed for successful medical management and parenting; Sharing of information; Setting limits; Feedback needed by doctors.

  • Pharmacy Management, Leadership, Marketing and Finance. Dahl, Frank // American Journal of Health-System Pharmacy;2/15/2013, Vol. 70 Issue 4, p373 

    The article reviews the book ``Pharmacy Management, Leadership, Marketing and Finance,'' 2nd ed. edited by Marie A. Chisholm-Burns, Allison M. Vaillancourt, and Marv Shepherd.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics