TITLE

Illiteracy--the neglected enemy in public service

AUTHOR(S)
Anderson, Claire J.; Ricks, Betty Roper
PUB. DATE
March 1993
SOURCE
Public Personnel Management;Spring93, Vol. 22 Issue 1, p137
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Focuses on worker illiteracy in the local government in the United States. Existence of caste-like division of labor; Illiteracy defined; Extent of worker illiteracy; Employer reaction to worker illiteracy; Consequences of workplace illiteracy; Role of human resource managers; Coping with illiterate employee; Organizational practices; Basic skill training.
ACCESSION #
9511131144

 

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