TECHNOLOGY: In Practice. The DIY Patron

Farkas, Meredith
November 2012
American Libraries;Nov/Dec2012, Vol. 43 Issue 11/12, p29
Trade Publication
The article presents information on services provided by library reference desks for do-it-yourself (DYI) patrons. The author looks at online instructional content, how-to tutorials, and in-person reference services. The article also discusses the importance of understanding library users' information-seeking behaviors.


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