End the overly cheerful act, stop asking leading questions

Stanley, Colleen
October 2012
Northern Colorado Business Report;10/5/2012, Vol. 18 Issue 1, p16
The article offers information on the new sales approaches. It mentions that sales team should bring up the objections of customers to build trust and relationship instead trying to overcome objections. It further states that a salesperson should be well versed in emotional intelligence skills, critical thinking skills and consultative selling skills. It informs that a sales person should not just be cheerful and enthusiastic but presentable too.


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