July 2012
Travel Weekly (UK);7/26/2012, Issue 2127, p30
Trade Publication
The article presents the views of the Mystery Shopper regarding the customer service offered at various travel agents' websites while searching for a cruise to the Mediterranean region. He comments that despite a few technical hitches, excellent customer service from a determined agent at cumbriacruise.co.uk propelled this company into the top spot. He remarks that the level of detail was overwhelming for a first-time cruiser at liverpoolcruiseclub.com.


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