TITLE

ISO 9001(a Standard) to Develop a Robust Governance System in H igher Education Institutions. A case study of a degree awarding Institute in Pakistan

AUTHOR(S)
Chaudhry, Samina; Ramay, Muhammad I.
PUB. DATE
June 2011
SOURCE
Interdisciplinary Journal of Contemporary Research in Business;Jun2011, Vol. 3 Issue 2, p1456
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This study evaluates the implementation of Quality Management System-ISO 9001 (QMS) in a degree awarding institute (institute), which was established in 1999 with a single campus. With the passage of time the institute has established its satellite campuses in other cities of the country. This institute has a mixed centralization and decentralization administration style. Head Office is mainly responsible for policy making, expansion, R&D, curriculum development, institute level events organization, HRM and financial control, where as campuses have their role of teaching-learning and campus level administration. With its rapid expansion, the institute faced administrative challenges and adopted various administration models, but the challenges kept on growing to an extent that the management of the institute had apprehensions regarding further expansion. HRM, training & development, financial controls, research & development, record keeping, building maintenance, curriculum revision & development, introduction of new programs, industry-academia partnership, research productivity, quality teaching-learning, etc were the challenges for the institute management. The management displayed a strong intention to address these challenges; after several top level consultative meetings it was determined that there is a need for a robust management system. Finally the management realized that the international standard of quality management system ISO 9001 has the ability to address these challenges effectively and has a potential for developing a robust management/governance system. With these hypotheses the management decided to implement the QMS in the institute. This study evaluates how QMS helped this institute to cope with the above highlighted challenges, and how it builds the overall structure of governance; how it assesses the role of standards or tools such as ISO 9001:2008 can help an educational institution towards developing and managing the organizational profile. This study also discuses the steps of QMS implementation at the institute. From very outset, the author was involved in the implementation of QMS in the institute.
ACCESSION #
70548134

 

Related Articles

  • Curriculum Developments. Ramsey, Curtis Paul // Educational Leadership;Jan1962, Vol. 19 Issue 4, p265 

    The article presents information on curriculum bulletins and curriculum developments. Department of General Curriculum Service, Denver Public Schools, has published a booklet, "Help for the Classroom Teacher." In this booklet the authors have managed to convey a general description of what may...

  • Curriculum Development in Manitoba: Process, Problems, and Solutions. Walters, Joan; Harris, Rae // Art Education;Sep84, Vol. 37 Issue 5, p15 

    The article discusses the development of art curriculum in Manitoba, Canada by committees made up of teachers and art educators. It focuses on the process of the development of the curriculum, the problems that are encountered and the solutions to remedy those problems. The author cites that the...

  • ANALYZING A SUBJECT FOR TEACHING PURPOSES. Selvidge, R. W. // Education;Apr1935, Vol. 55 Issue 8, p463 

    The article discusses the basic step in course planning in vocational education in the United States. A learning unit may contain a number of related items which are usually presented together, but items should not be placed together as a teaching or learning unit which are not usually presented...

  • A Brief History of the OSRA Model Curriculum Development Process. O'Connor, Bridget N. // Information Technology, Learning & Performance Journal;Spring2005, Vol. 23 Issue 1, p1 

    The article describes the development of the Office Systems Research Association (OSRA) model curriculum projects that were launched in 1986 and in 1996. Action research is a problem-based model originating in the work of Kurt Lewin. Its key stages are assessment, design, implementation, and...

  • Identifying Futures Trends in Curriculum Planning. Troutman, Benjamin I.; Palombo, Robert D. // Educational Leadership;Sep1983, Vol. 41 Issue 1, p49 

    The article identifies futures trends in curriculum planning. The Virginia Beach, Virginia schools formed a 36-person task force to examine futures literature and identify trends that could have an impact on education. The task force studied alternative futures, reviewed the literature on...

  • NEW CURRICULUM STUDY GUIDES FOR SUPERVISORS AND ADMINISTRATORS.  // Education;Apr1941, Vol. 61 Issue 8, p457 

    The article focuses on the new education curriculum guides published by the Curriculum Laboratory of the University of Oregon in Eugene. These publications include guidance in each of the fields of social studies, science, language arts and mathematics. The study guides are built around a...

  • LA CONSTRUCCIÓN DEL CURRICULUM ESCOLAR CLAVES DE LECTURA DE DISEÑOS Y PRÁCTICAS. Altermann, Nora // Páginas. Revista de la Escuela de Ciencias de la Educación;nov2008, Vol. 10 Issue 6, p127 

    In this paper I attempt to contribute to the debate on curricular problems, introducing a device to read and interpret the school curriculum through three keys I consider components of curricular design and practices. The first key refers to the selection of legitimate school knowledge; the...

  • Comparison of Curriculum Development Practices. Kelting-Gibson, Lynn M. // Educational Research Quarterly;Sep2005, Vol. 29 Issue 1, p26 

    Lesson and unit plans designed by preservice teachers who developed their plans using the backward design model or a traditional model of curriculum design were compared. Two independent raters scored 153 lesson and unit plans developed by preservice teachers in two different sections of...

  • CHARACTERISTICS OF BASIC INSTRUCTIONAL DESIGN MODELS. Baturay, Meltem Huri // Ekev Academic Review;Winter2008, Vol. 12 Issue 34, p471 

    An instructional design indicates the existing plan and processes for any instruction regardless of the field of study and it works as a guide indicating how to implement an instruction. Basically the routine of the instructional design includes and follows the stages of analysis, design,...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics