TITLE

Six Sigma Principles for Malaysian Lawyers

AUTHOR(S)
Hussain, Wan Mohd Hirwani Wan; Rahman, Mohd Nizam Abdul; Mujani, Wan Kamal; Zainol, Zinatul Ashiqin; Yaakub, Noor Inayah
PUB. DATE
September 2011
SOURCE
Journal of Applied Sciences Research;Sep2011, Vol. 7 Issue 9, p1896
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Six Sigma have been used as the tool to reduce cost and risk in manufacturing companies. Motorola is the company that developed this mechanism in order to reduce their cost and increase their profits. However, Six Sigma also can be used in other industries such as airlines, music, marketing, services and many more. Based on present literature, there is still ample research to be done when applying this principle to Malaysian lawyers. This article attempts to examine the problem of applying the Six Sigma principle to Malaysian lawyers. The law profession provides services and it is difficult to measure the performance of law firms when providing services for their clients. However, it is our intent to show how relevant performance is in the very first place and how it generates benefits for law firms in Malaysia. To end this, we aim to open the \"black box\", which can help Malaysian lawyers and their law firms. Understanding this principle may help to shed some light on how lawyers can provide better services and increase their performance for the clients.
ACCESSION #
69735292

 

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