TITLE

The New Quality Program--Panacea or Pandora's Box

AUTHOR(S)
Coates, E. James
PUB. DATE
September 1987
SOURCE
Industrial Management;Sep/Oct87, Vol. 29 Issue 5, p4
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Examines the progress in the implementation of the New Quality Process (NQP) in productivity management. Shortcomings in NQP deployment; Common issues in introducing major programs; Role of the middle manager in implementing quality assurance program.
ACCESSION #
4984087

 

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