The New Quality Program--Panacea or Pandora's Box

Coates, E. James
September 1987
Industrial Management;Sep/Oct87, Vol. 29 Issue 5, p4
Academic Journal
Examines the progress in the implementation of the New Quality Process (NQP) in productivity management. Shortcomings in NQP deployment; Common issues in introducing major programs; Role of the middle manager in implementing quality assurance program.


Related Articles

  • Best Practices In Process Improvement. Dolan, Tom // Quality Progress;Aug2003, Vol. 36 Issue 8, p23 

    Focuses on the human side of managing and implementing a process improvement project. Use of the Internet in benchmarking; Top ten process improvement tools; Process improvement problems; Recommended steps in the implementation of process improvement project.

  • Process Identification. Westcott, Russ // Quality Progress;Aug2003, Vol. 36 Issue 8, p104 

    Discusses issues related to process identification for quality management system. Common misconception about QMS; Example of an identification table.

  • Rapid Material Identification and Characterization. Davies, Brian // BioPharm International;Oct2001, Vol. 14 Issue 10 

    Focuses on quality assurance (QA) approaches in the pharmaceutical industry. Material and product quality measurements using QA approaches; Range of QA tools available for the industry.

  • 10 rocess Improvement Lessons for Leaders. Gardner, Robert A. // Quality Progress;Nov2002, Vol. 35 Issue 11, p56 

    Presents lessons which help leaders navigate the dynamics associated with successful process improvement program. Establishment of priorities; Goal to build competence and commitment; Association between the ability to sustain improvement programs and the ability to sustain and enable change;...

  • Voluntary Peer Reviews, Audit Quality, and Proposals for Mandatory Peer Reviews. Francis, Jere R.; Andrew Jr., Wesley T.; Simon, Daniel T. // Journal of Accounting, Auditing & Finance;Summer90, Vol. 5 Issue 3, p369 

    This article determines if there is market evidence that peer-reviewed audit firms in the American Institute of Certified Public Accountants (AICPA) Division for CPA Firms were perceived as quality-differentiated auditors in 1984 and 1985. If there is perceived product differentiation, then...

  • Insurance department takes team approach to quality. Ceniceros, Roberto // Business Insurance;04/30/2001, Vol. 35 Issue 18, p92 

    Focuses on the strategy used by the insurance department of Weyerhaeuser Co. to ensure service quality. Application of total quality management principles; Benefits of the strategy; Use of the approach for captive operations.

  • FR compliance lacking? Perry, David // Furniture/Today;3/31/2008, Vol. 32 Issue 30, p1 

    The article reports on the assertion of bedding consultant that majority of U.S. mattress producers are not in compliance with the federal mattress flammability standard. It cites that various suppliers have asserted that failure to comply with the record-keeping and quality assurance...

  • Quality plans profit companies. Kudlock, David // Plastics News;12/14/1998, Vol. 10 Issue 44, p6 

    Discusses factors that must be considered by manufacturers in determining if it could benefit from a formal quality assurance program. Includes the value of the scrap rate; Excessiveness of waste; Employee turnover.

  • Pacing the quality race. Kahn, Paul G. // Credit World;May/Jun95, Vol. 83 Issue 5, p24 

    Discusses the elements of quality programs. Gauging a company's overall performance system, as exemplified by the Baldrige National Quality Award; Financial returns of continuous improvement; Importance of corporate leadership in the quality process.


Read the Article

Other Topics