Smith, Sharron
June 2009
Access (1204-0472);Summer2009, Vol. 15 Issue 3, p28
The article discusses on OPLA's Readers' Advisory Committee initiative to develop an effective set of Reader's Advisory (RA) competency test. The test focuses on the key skills required to assure consistent and successful reader interactions. It notes the four areas of development which are the reader's advisory conservation, collection knowledge, reader service skills and reader development.


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