Productive measures: why IT training and support makes business sense

Bland, Vikki
November 2008
NZ Business;Nov2008, Vol. 22 Issue 10, p58
Trade Publication
The article discusses the advantages of investing in information technology (IT) training and support. The downsides associated with a workforce with low technical literacy include unproductive and unhappy staff. The challenges faced by employers in finding the right IT training for an individual or group are cited. Also stressed is the importance of employing an IT manager.


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