TITLE

Tulsa CC Takes Steps To Unravel Severe Financial Aid Delays

PUB. DATE
January 2009
SOURCE
Community College Week;1/12/2009, Vol. 21 Issue 10, p12
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article reports that the Tulsa Community College (TCC) in Oklahoma has hired a financial aid company to look at its operation and help process the financial aid that was delayed in 2008. The delay had occurred after TCC switched to a new computer system for tracking and processing student data and used new software for staff training. Other factors were the creation of a financial aid call center that caused confusion and high enrollment. TCC spent $31,000 to assess its practices and the contract for additional processing would cost $15,000 or less.
ACCESSION #
36212419

 

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