TITLE

The target: Blackburn, Lancashire

PUB. DATE
December 2008
SOURCE
Travel Weekly (UK);12/12/2008, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article provides information of the result of the mystery shopping conducted for travel agents in Blackburn, Lancashire, England. It is said that agents for the most part were knowledgeable and competent, showing a great attention to detail and making "Mystery Shopper" feel like a valued customer. It is said that the First Choice agent might benefit from a little more price awareness.
ACCESSION #
36110796

 

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