TITLE

IMPROVISING AT WORK: THE DIFFERENCES BETWEEN EXPERTS AND NOVICES

AUTHOR(S)
da Graça Câmara Batista, Maria; e Cunha, Miguel Pina
PUB. DATE
September 2008
SOURCE
International Journal of Organization Theory & Behavior (PrAcade;Fall2008, Vol. 11 Issue 3, p295
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Improvisation is being presented as a relevant process in organizational environments marked by speed and unpredictability, but it is still an under-investigated topic. The theoretical question for which we seek to provide a preliminary insight is: How does novice behavior differ from expert behavior with regard to the use of improvisational action? We build on the integration of several disciplines to advance a theoretical model. We predict that several constructs will have differential effects on the adoption of improvisation by experts and novices. The paper contributes to the literature by suggesting that unexpected events will be approached differently by people with different levels of expertise, something which in turn will have both theoretical and applied implications.
ACCESSION #
35719628

 

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