Phillips, Carl R.; Phillips, Antoinette S.
January 2008
Academy of Strategic Management Journal;Jan2008 Supplement, Vol. 7 Issue 2, p31
Academic Journal
Many professors strive to find practical ways for students to apply what they are learning in the classroom. Such application can make acquired knowledge seem more "real," reinforce the principles being taught, and increase student interest and involvement in the learning process. Hurricane Katrina's devastating impact on the Gulf Coast had wide-ranging consequences. Its aftermath affected aspects of citizens' existence in both predictable and surprising ways. Even communities only tangentially influenced by the actual storm experienced challenges to and changes in their daily routines that will not soon be forgotten. Area businesses were faced with a host of challenges, many of which were human-resource related. An event of this magnitude quite naturally found its way into many classroom lessons and discussions. This manuscript focuses on the post-Katrina impact on area businesses' human resource (HR) practices. Further, it presents examples of classroom exercises developed to take advantage of the learning opportunity presented by this natural disaster. Six HR issues will be discussed: recruitment, training, compensation, organizational culture, employee motivation, and turnover.


Related Articles

  • Why staff call it quits. Lloyd, Simon // BRW;12/4/2003, Vol. 25 Issue 47, p60 

    Reports on the increase in staff turnover rates in call centers in Australia. Survey published by Genesys Australasia regarding staff turnover; Main reasons most call center staff leave their jobs quickly; Solution for retaining, motivating and promoting call center staff; Recruitment programs.

  • Avoid the High Cost of Employee Turnover.  // National Driller;Aug2009, Vol. 30 Issue 8, p46 

    The article presents suggestions from management expert Laura Harris on how to avoid the cost of employee turnover. Harris says that a business owner should manage the processes, not its employees. She suggests to provide proper training to the employees to handle their aspects of the business....

  • How to Find & Keep the Best Talent: Train & Motivate. Storry, Alan // Franchising World;Sep2005, Vol. 37 Issue 9, p52 

    This article presents a guide for franchise businesses to successful employee recruiting, training and motivation. Successful recruiting can be a Catch-22 scenario: the best people want to work for a company with an excellent reputation, but the only way a business can achieve a good reputation...

  • Two Years Later: Hurricane Katrina Still Poses Significant Human Resource Problems for Local Governments. French, P. Edward; Goodman, Doug; Stanley, Rodney E. // Public Personnel Management;Spring2008, Vol. 37 Issue 1, p67 

    This study explores the impact of Hurricane Katrina on local government HR management for several cities along the Mississippi Gulf Coast. The authors interviewed mayors, city managers, chief administrative officers, and HR directors regarding a range of topics, including the recruitment and...

  • Seeing red. Gross, Ames; Connor, Andrew // Employee Benefit News;Jun2007, Vol. 21 Issue 8, p22 

    The article discusses the value of human resources/employee fringe benefits to employee recruitment and retention strategies of multinationals operating in China. An overview of the employee turnover rates in China is presented. The challenges facing multinationals in retaining employees in...

  • Strategies to Combat Employee Turnover. JACKSON, HAROLD // Franchising World;May2011, Vol. 43 Issue 5, p18 

    The article proposes strategies that franchise owners can implement to combat employee turnover. Suggested measures include building a strategic plan to streamline training, adoption of motivational tactics and improvement of the hiring process, considering the role of individual employee...

  • 'Show me the money:' Hiring, retaining coders.  // Hospital Access Management;Jul2008, Vol. 27 Issue 7, p76 

    The article provides tips on how to recruit and retain coding staffs in the U.S. According to the author, hospital senior manager Judy Sturgeon, CCS has indicated that the three tenets on hiring and keeping staff are understanding where the coding staff are coming from, pay them what the markets...

  • Entry-Level Gulf Coast Workers Are Elusive. Woodward, Nancy Hatch // HR Magazine;Jan2006, Vol. 51 Issue 1, p26 

    The article reports on the hiring of entry-level workers in the U.S. Gulf Coast area, as of January 2006, in the aftermath of Hurricane Katrina. Competition is fierce for entry-level employees. An executive noted that food service workers, the receptionists, the data entry workers and the...

  • Game on! How HR can use 'gamification' to recruit, train and engage employees.  // HR Specialist;Feb2014, Vol. 12 Issue 2, p2 

    The article discusses aspects on how can human resource personnel utilize gamification to recruit, train, and engage employees. Topics discussed the benefits of using gamification to improve employee's skills in efficiency, social intelligence, and conscientiousness. Also mentioned the use of...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics