Hambrose, Harold
November 2008
Baseline;Nov2008, Issue 90, p14
The article focuses on the usability of computer software. It implies that information technology (IT) companies spend billions of dollars to create and market software designed to improve efficiency and increase effectiveness. It notes that many of the software applications are failing the end users, despite the efforts extended by IT companies. It explores the possible reasons behind the shortfall of these software applications.


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