TITLE

Communicating with people about government performance

AUTHOR(S)
Hicks, Chester
PUB. DATE
January 2000
SOURCE
Spectrum: Journal of State Government;Winter2000, Vol. 73 Issue 1, p18
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Focuses on the role of residents in improving local government performance in the United States. Use of performance measurement by local governments in communicating with residents and improve services; Establishment of the Citizens Efficiency Review Committee; Importance of communication between residents and local government.
ACCESSION #
3048254

 

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