Making a Difference: Miccole Bowen

Bowen, Miccole
December 2007
hfm (Healthcare Financial Management);Dec2007, Vol. 61 Issue 12, p19
Trade Publication
The article profiles Miccole Bowen, Saint Luke's patient account manager, in Kansas City, Kansas. She always shows interest in community service which is one reason she joined the patient financial services team of the hospital. According to Bowen, a healthcare bill is something that can take patients and their families by surprise because they are worried about how they are going to pay for their care. She spent her summer working at a collection agency and much of the accounts she handled dealt with healthcare expenses. After college, she joined the hospital and worked directly with patients, resolving issues related to their accounts and helping those in need for financial assistance to offset the cost of their care.


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