TITLE

HRO DEAL 'BUCKS UP INDUSTRY

AUTHOR(S)
Marquez, Jessica
PUB. DATE
July 2007
SOURCE
Workforce Management;7/23/2007, Vol. 86 Issue 13, p1
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article highlights the announcement of Seattle-based coffee retailer Starbucks on July 12, 2007 that it had awarded a multiyear human resource (HR) business process outsourcing deal to Cincinnati-based Convergys. Under the deal, Convergys will oversee payroll and HR administration for Starbucks in the U.S. and Canada as well as take over benefits administration for Starbucks' employees in Canada. For Starbucks, the agreement with Convergys enables the coffee retailer to continue growing at an aggressive pace, according to spokesman Brandon Borrman.
ACCESSION #
26003035

 

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