TITLE

Listen and learn

AUTHOR(S)
Jasper, Colin
PUB. DATE
March 2007
SOURCE
BRW;3/15/2007, Vol. 29 Issue 10, p44
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses how the best professional services firms utilize client feedback to deliver exceptional customer services and build strong client relationships in Australia. It includes information on project and marketing pitch debriefing, relationship reviews and understanding differences in marketers' usage of client feedback tools.
ACCESSION #
24853795

 

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