Cultural etiquette: Closing the gap between the what and the how

Walton, Susan Balcom
April 2007
Public Relations Tactics;Apr2007, Vol. 14 Issue 4, p11
Trade Publication
The article discusses the strategies in enhancing cultural etiquette in the workplace. Cultural values are more important because it is harder to master than basic etiquette and goes beyond good manners. In understanding workplace culture, an employee needs to comprehend the cultural attributes of an organization and practice the universal norms of professionalism.


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