Top Shop Harlow

November 2006
Travel Trade Gazette UK & Ireland;11/24/2006, Issue 2744, p40
Trade Publication
The article evaluates the agents of four travel agencies on the basis of first impression, customer service and attitudes. The mystery shopper visits the travel agencies and enquires about three nights stay in Paris for adults in a city centre hotel coming April. The agencies included Thomas Cook, Thomson, holiday.co.uk website and World Travel.


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