Brandt, John R.
October 2006
Industry Week/IW;Oct2006, Vol. 255 Issue 10, p64
Trade Publication
The article offers guide to conference call etiquette for managers. It believes that with the increase in people working outside the traditional office setting, usage of conference calls has also increased yet manners in handling such calls were given less importance. It cites that a good conference call requires good equipment such as a cordless phone and headset. It adds that concurrent activities are allowed during such calls but with discretion.


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