TITLE

PAPER IS NOT DEAD YET

AUTHOR(S)
Vaux, Gary
PUB. DATE
July 2006
SOURCE
Community Care;7/20/2006, Issue 1632, p39
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the implementation of teleclaiming policy by the British Department for Work and Pensions and the Jobcentre Plus network in Great Britain. This is despite the evidence that many pensioners find making claims over the telephone difficult. Working-age claimants of benefits, such as income support, incapacity benefit and jobseekers allowance, have fared even worse, as at least pensioners had an alternative when claiming pension credit, because paper claim forms for that benefit are still reasonably widely available.
ACCESSION #
21856163

 

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