TITLE

IT troubles hit Jobcentre service

AUTHOR(S)
Clark, Lindsay
PUB. DATE
October 2005
SOURCE
Computer Weekly;10/25/2005, p8
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article focuses on problems encountered by Jobcentre services in Great Britain due to technical problems with CMS2 system, a new Benefits and Employment Service IT system. The CMS2 system is used by both contact centre staff and Jobcentre Plus staff to manage benefits cases. Claimants first call the contact centre to give their details and are then called back by a member of staff to get more information about their claim. This allows the claimant to have a more detailed interview at a Jobcentre. The Department for Work and Pensions, which is responsible for Jobcentres, said that it would recruit additional staff in areas where there is the greatest need in order to improve service.
ACCESSION #
20787503

 

Related Articles

  • Jobcentre Plus partners prove a plus for agencies. Goodfellow, Christopher // Recruiter;7/9/2008, p6 

    The article reports on the success of the Local Employment Partnerships (LEP) developed by the Jobcentre Plus in Great Britain. Many recruitment agencies are adapting the LEP to source candidates who cannot be reached through traditional techniques. Moreover, LEP aims to help long term...

  • Half a million work experience and training opportunities.  // 14-19 Learning & Skills Bulletin;3/4/2015, Issue 149, p9 

    The article reports that jobseekers have availed of half a million employer­ led placements and trainings through Jobcentre Plus, the support service provided by the Department for Work and Pensions in Great Britain, and states that 70% were youth who augmented their skills or experience.

  • Job agency urged to emphasise skills.  // Regeneration & Renewal;3/14/2008, p10 

    The article reports on JobCentre Plus, an employment agency which emphasized equipping people with skills for sustainable employment to tackle the problem of long-term worklessness in deprived areas in Great Britain. According to the author, the company has a strong performance culture, however,...

  • We want your views.  // Personnel Today;6/23/2009, p3 

    The article invites several readers to share their experiences of advertising positions with Jobcentre Plus. As reported, Jobcentre Plus deals with 10,000 new vacancies every day and always works with employers to resolve issues quickly. It is also reported that the problems of readers range...

  • Minister insists job scheme on track despite slow start. Peacock, Louisa // Personnel Today;4/8/2008, p29 

    The article reports that British employment minister Stephen Timms has insisted the government will hit its target of 250,000 jobs for the long-term unemployed by 2010. Timms said 619 companies had signed up to Local Employment Partnership (LEP), where firms agree to offer job interviews and...

  • Recruiting recruiters -- put into practice what you preach. MIRRINGTON, EMMA // Recruiter;Apr2015, p19 

    The author discusses the importance for recruiters to practice what they advocate, and shares responses in a discussion forum where she posted her impressions of recruiters she interviewed who were not able to present themselves in the best light possible. Responses discussed include...

  • Recruiting in the 21 st century.  // Builders Merchants Journal;Jun2007 Supplement, p16 

    The article focuses on the selection and recruitment of employees in Great Britain. It is stated that recruitment 30 years ago was different from the present system of hiring employees. Previously, recruitment involved processes like advertisement, interviewing, testing and hiring but today the...

  • The Panel Interview: Your Chance to Outpace the Competition. Wheatman, Debra // Fordyce Letter;Nov2012, Vol. 40 Issue 11, p7 

    The article offers tips on how to increase the chances of success for job candidates in a panel interview. The importance of identifying the participants of the panel interview is emphasized. According to the author, the job applicant must provide a summary of job experience, the employment...

  • Finding work.  // Education Journal;10/27/2014, Issue 213, p5 

    The article discusses the job search pilot scheme from the company Jobcentre Plus, which will assist 16- and 17-year-olds in Great Britain with finding a job by providing job search tools and assistance, such as curriculum vitae (CV) writing, interview skills, and access to job matching.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics