TITLE

More questions than answers

AUTHOR(S)
Bridges, Glenys
PUB. DATE
December 2004
SOURCE
Vital (17417503);Winter2004, Vol. 1 Issue 4, p33
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article reports on the results of the 2003 British Dental Receptionists' Association (BDRA) Survey which is designed to enable the organization to recognize how to go about fulfilling their agenda. The survey showed the declining ages of receptionists from 31 to retirement. The author asserts that the industry needs to find ways to recruit and retain high quality staff to replace a retiring work force.
ACCESSION #
20029491

 

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