Expert exposes 27 e-mail pet peeves that tick people off as much as spam

December 2005
Enterprise/Salt Lake City;12/5/2005, Vol. 35 Issue 23, Special section p6
The article presents tips from Peggy Duncan, author of "Conquer Email Overload With Better Habits, Etiquette and Outlook Tips and Tricks," on how to cope and deal with unsolicited e-mail messages or spam. It explains that spam reduces a person or an employee's productivity and focus on work. It provides ways to improve one's e-mailing habits.


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