Friends disunited

Nelson, Paul; Dennis, Juliet
December 2005
Travel Weekly: The Choice of Travel Professionals;12/2/2005, Issue 1798, p1
Trade Publication
This article reports that the independent travel agent Thomson Holidays will cut base commission to 7% from January 1, with a top tier of 10%. It has already struck a deal with Thomas Cook Ltd. and is in talks with other retail chains and consortia. Agents say that 7% commission will mean selling at a loss, since a 10% rate yields an average profit of only 1.3%. But Thomas Cook chief executive Manny Fontenla-Novoa said that his company will follow suit to stay competitive. Thomson retail and commercial director Derek Jones said that he was prepared for agents to snub the operator.


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