Am I there for customers when they need me?

Gitomer, Jeffrey
October 2005
Inside Tucson Business;10/10/2005, Vol. 15 Issue 17, p8
This article focuses on ways on how to deal with customers. There is a selection of options for every customer that calls. It is important to create a Web site that would accommodate a service call. It is a must to create automatic or rapid response to all Internet and e-mail inquiries.


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