Improving billing practices through peer-group feedback

Isenberg, Steven F.
September 2005
ENT: Ear, Nose & Throat Journal;Sep2005, Vol. 84 Issue 9, p562
Academic Journal
This article focuses on a study of the use of peer-group feedback in improving billing practices. Data acquired by a multisite group of community-based otolaryngologists who use the same practice management software can identify and benchmark billing problems. Medicare denials for 9 otolaryngologists in the U.S. during the first quarter of 2004 were examined. As the data suggest, benchmarking an individual physician's billing problems against those of the group as a whole allows outliers to be identified and can lead to improvements in reimbursement over a relatively brief period of time.


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