Wagner, Holly J.
December 2004
Video Store Magazine;12/19/2004, Vol. 26 Issue 52, p1
Trade Publication
Presents information on the implementation by Blockbuster Inc. of its No Late Fees program in 2005. Provision by Blockbuster of a grace period for renters; Customer benefit offered by such policy; Impact of such program on the image of the video rental industry.


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