Best, Worst Firm Experiences

January 2004
Journal of Tax Practice Management;Jan/Feb2004, Vol. 3 Issue 1, p14
Academic Journal
Provides some insights into clients' needs and wants based on a panel of three accounting firm clients in the U.S. Importance of accounting firms not surprising their clients particularly if there are problems; Need for accounting firms not to fail to deliver on a promise; Personal relationships.


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