CFPB Arbitration Plan Provokes Dubious Industry Claims

Sovern, Jeff
November 2015
American Banker;11/16/2015, Vol. 180 Issue 175, p0
Trade Publication
The article focuses on the proposed restrictions on arbitration clauses by the Consumer Financial Protection Bureau (CFPB). Topics discussed include views of CFPB Director Richard Cordray on customers accountability with arbitration clauses, solving customer disputes with class actions thereby enforcing consumer protection laws, and benefits of arbitration over class action litigation according to American Bankers Association.


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