Consumer Stories Added to CFPB Complaint Database

Mckendry, Ian
June 2015
American Banker;6/26/2015, Vol. 180 Issue F325, p0
Trade Publication
The article reports that the U.S Consumer Financial Protection Bureau (CFPB), in a controversial move, added narratives in its complaint database. According to critics adding narrative could impose a negative economic impact on the company as the addition will allow unverified details to be posted in public. It also mentions that the narratives will help consumers to make more informed decisions. Also mentioned are the views of CFPB Director Richard Cordray.


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